To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. If youve got a problem with your recordings, this help guide will help get you back up and running again. For more troubleshooting advice and technical help, see lnb fault diagnosis. You wont lose your recordings and you should allow the rebuild to finish before you turn off your sky box at the wall before turning it back on. Im going in grabbing the episode the next day from on demand but it is a pain and would like to solve the problem if possible. Sorry, youve already reached your sky go device limit. If your sky box has a triangle sky logo on the front, then it already has inbuilt wifi.
Youll find the support you need to get back up and running. Sky q mini box problem the box will no longer turn on have reset it but seems its now stuck duration. We would like to show you a description here but the site wont allow us. Failed rec, technical fault 8 and failed rec, technical fault 12. On sky box, i see connection to router ok connection to on demand ok ip address. If you can watch sky1 without it flickering, return to the channel on which you noticed the problem to see if it has been resolved. Find help for all sky s services including tv, broadband, talk, sky mobile, sky yahoo mail and sky go. Sky user the unofficial support forum for everything sky. What can i do when my sky digibox says no signal or technical fault. Sky q problems 9 common issues with skys new fluid viewing tv platform.
Wait for a few minutes and then try the channel again. Sky box planner rebuild fix technical fault 7 33 to try. How to fix your sky on demand problems sky phone number. For this, your sky box will need to be switched on and show a picture on your tv.
Software version to check the status of the software download. Youll also need your sky tv remote control to access the settings on your sky tv box. Especially those of you with a box no longer under warantee wishing to avoid having to contact sky or pay for an engineer. There is a technical fault with this channelplease try. Free troubleshooting tips and uk reception advice with help to diagnose a faulty digibox or lnb fault. No sky hd network connection since software update. The problem being that recordings regularly fail or only part record due to technical fault 7. To access on demand, you will need to connect your sky box to your home internet. Common sky digital box faults and troubleshooting tips. I quickly check the skybox network tab again and i see. Sky also operates a paytv service, including the sky sports channel which. Failed recording technical fault 12 started by joe pineapples, 110911 06.
If your sky box has a triangle sky logo on the front, then it already has inbuilt wifi press setup on your remote, scroll to internet connection and follow the. Sky box section closed, click or double tap to open. As good as sky q is, from time to time issues can crop up that spoil your viewing experience. Bbc and sky catchup apps experience ios fault bbc news. I have had this before on one or two channels but now it is on every channel, is this a fault of mine. Brian butterworth published on uk free tv 2nd october 2014 at 14.
The bbc and sky s videoon demand apps simultaneously experience a fault on iphones and ipads that prevents tv shows from streaming. If there is a technical fault at sky s end, then only the customers whose sky q boxes try to update the programme thumbnails at that time may experience the issue, and even then their sky q box might not update all of the thumbnails at the same time so. When trying to record your favourite show and technical fault 11 272 pops on your sky box meaning the download has failed it can be hard to. Getting a you cant watch tv right now as there is a connectivity problem with sky q. It will force you to use the 0870 number and these are high call charged numbers.
If youre seeing a technical fault error message on sky q, these steps will get you back up and running again. What can i do when my sky digibox says no signal or. The sky go app is available for all sky tv customers at no extra cost, so you can watch sky on the go on your mobile, tablet or laptop. A technical fault message can mean a number of issues if a recording was scheduled overnight it may have been interrupted by the power. If the fault is appearing on all channels, try restarting your sky q box. Signing into your account is the best way to check on your sky products and services. Try a few channels at random to see whether the problem appears elsewhere. I resolved it myself but the problem was the box reset itself to defaults and lost.
Sky q box technical fault and signal problem youtube. Sky offers satellite television service as well as broadband internet and home phone service. Wait 10 to 20 minutes for the software to download and install. Sky download failed technical fault 11 272 popping up on your. Sky arent short of ways to make your tv viewing experience a more pleasurable one. Customers are complaining that when they try to download a movie or tv programme, the service simply says it is scheduled for download, but doesnt get any further. Sky offers satellite television service as well as broadband internet and home phone. Sometimes a failed recording usually due to a technical fault refuses to be deleted. I am trying to get through all the recordings on my sky box before my account is closed. If this problem appears again, there is indeed a technical fault with this. If only one channel is affected, the problem is likely to be with the particular broadcaster. After managing with the help of members to sort out various problems with my sky freeview reception i am now getting the message there is a technical fault with this channel please try later. Having failed to resolve it by trying all the obvious things, turning things off and on again, new patch leads, static ip, i came across a post suggesting this was a k. Common sky q errors there is a technical fault with this channel sky q subscription errors.
And with sky mobile, you can watch sky tv on the go without using your data. Would prefer not to have to get new boxreformat hard disk as got a lot of stuff recorded. This error occurs when our system detects the request to play a programme comes from overseas. But, in the last few days, sky s help forum has been inundated with posts about problems trying to download from on demand. Might explain why mamma mia failed to start recording. Some of them are recorded from last summer and others from last week. Problems with downloading anything on od technical fault 10. Also, this step must not be done if the signal is missing or problematic. Billing products installation programming technical contact us. Weve tried planner rebuild and resetting the box but the problem is still there. Sky also operates a paytv service, including the sky sports channel which broadcasts premier league games, which are also availble on the sky go video streaming service.
Sky download failed technical fault 11 272 popping up on. From what i have read this is an indicator of impending hdd failure. If you have sky digibox problems or an intermittent fault, it is always. Fix the sky download failed technical fault 11 272 error lets try a sky planner rebuild to tidy up your planner files and reset a few things. When those services dont work though its a real pain. Sky offers broadband internet, phone and digital tv channels. America see you on the dark side of the moon part2.
In the last month i have started getting tech fault 7 and 10 errors on my box. I am not sure what technical fault 11 relates to but, and i apologise in advance if you already know this, you have to have the sky hd box on one of the channels that you are recording if you are recording two channels. If your sky box has a triangle sky logo on the front, then it already has inbuilt wi fi press setup on your remote, scroll to internet connection and follow the. This is a discussion on problems with downloading anything on od technical fault 10 within the sky on demand forums, part of the other sky help and support category. There is a technical fault with this channel please try later. Dont worry, as were here to help with our rundown of some of the most common sky q.
What can i do when my sky digibox says no signal or technical fau. Discuss technical adsl topics plus routers and configuration utilities not supported by sky. About 4 weeks ago septoct 2016 my sky hd box received a software update, since then i have not been able to access sky on demand. Welcome to sky user the unofficial support forum for everything sky.